Your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. You consent to the practices described in this policy when using our services.
 

Information we collect
Personal information: We collect personal information that you voluntarily provide to us, including but not limited to your name, address, phone number, email address, date of birth, and health information relevant to your therapy sessions.

Health information: We collect sensitive health information, including medical history, treatment plans, session notes, and other health-related information, as part of your treatment.

Payment information: We may collect payment information, such as credit card numbers or bank account details, to process payments for our services.
 

How we use your information
Provision of services: We use your personal and health information to provide, manage, and coordinate therapy sessions and treatment.

Billing and payments: We use your payment information to process transactions and manage billing.

Communication: We may use your contact information to communicate with you regarding appointments, treatment updates, and other relevant information.

Compliance and legal obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
 

Disclosure of your information
With your consent: We may share your information with third parties with your explicit consent.

Service providers: We may share your information with third-party service providers who perform services on our behalf, such as billing and administrative services. 

Legal requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Protection of rights: We may disclose your information when we believe it is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.
 

Security of your information

We implement various security measures to protect your personal information. These measures include physical, technical, and administrative safeguards to prevent unauthorised access, use, or disclosure of your information.
 

Your rights

Access: You can access and request your personal information anytime.

Privacy preferences: You can request restrictions on specific uses and disclosures of your information, such as limiting disclosures to family members.

Confidential communication: You can request that we communicate with you through alternative means.

Complaints: You can file a complaint with us or the relevant regulatory authority if you believe your privacy rights have been violated. 
 

Changes to this privacy policy

We may update this Privacy Policy occasionally to reflect changes in our practice or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.
 

When using our service, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.

 

Contact 

If you have any questions or concerns about this Privacy Policy or our privacy practices, please get in touch with info@grahamrobinsonwellness.com